4Micro Managed IT Services

How can 4Micro Managed IT Services fix your biggest IT pain-points?

On-site and Remote IT Support

Access 4Micro Help Desk via phone or email.

Or use our web-based form to submit tickets. We’ll raise a support ticket for you to track and progress your support request efficiently, and make sure you’ve got the right 4Micro resource to resolve issues for you.

Proactive Maintenance and Support

One of the core pillars of Managed IT Services. We have full insight into all systems under your 4Micro Managed Services agreement. We’re able to fix potential issues before they cause any disruption to your staff’s productivity. Remote management and monitoring of your business assets gives us visibility into their health and to anticipate problems.

Patch Management

Automatically discover and resolve vulnerabilities with the 4Micro RMM agent installed on each managed device. Get visibility on the operating systems and applications not compliant and require updating. Test, approve, prioritize, then deploy patches.

Cybersecurity Expertise and Proactive Attention

A big part of Managed IT Services today is about protecting your business from cyberattacks. We establish and monitor your business at every layer and entry point, including internet firewalls, and endpoint devices. Your cybersecurity defenses form a core part of your Managed IT Services benefits.

4Micro will set expectations about raising your security baseline posture! We’ll strongly advocate for your business to get onboard with best practice cyber security incident mitigation strategies.

Learn more…

Business Network Management – Wi-Fi, LAN, WAN

Design, deployment, securing, maintenance, and troubleshooting of your cabled and Wi-Fi networks.

Cloud Services and Management

4Micro supports Microsoft 365 and Microsoft Azure, Google Workspace, AWS, Google Cloud and many platforms powering businesses in the Cloud today. We can take over the management of Cloud services – including licensing, cloud security, technical support, and budgetary considerations for costing Cloud adoption.

We’ll run cloud migration projects with you, including planning, delivery, and post-migration support.

IT Consulting

The added value of senior skills at 4Micro benefits you with insights and advice how to optimize your technology to help you gain the full potential from your investment in your IT infrastructure, applications and information.

4Micro maintains a continuous improvement view on strategic planning.

As your outsourced “Chief Information Officer” (vCIO), when there are better ways to achieve your business objectives – we’ll keep you updated and briefed.

Fixed price monthly subscription to Managed IT Services

A fixed monthly fee allows you to budget without the fear of unexpected IT support expenses. All managed services are stipulated as inclusions or exclusions in your 4micro agreement. You’ve got full insight into what your monthly IT expenditure looks like. With the choice of basic or standard plans based on your requirements.

Get Access to Experts

We can confidently state you’ve got more important hiring criteria than seeing IT expertise on resumes. You can focus on hiring for the domain knowledge needed for the roles in your business. Outsource your requirement for serious IT expertise, experience, and the constant need to update skills.

Data Backup and Recovery

We create and monitor backup solutions that consider all parts of your business. Data protection strategies need to be multi-layered, include on-site/off-site destinations, meet compliance requirements for regulatory regimes you are subject to, and meet recovery and return to business timeframes.

Backup and recovery are non-negotiable business continuity activities which 4Micro manages and reports on.

Help Manage your Tech Suppliers, Vendors, and Contracts

Your business has a range of suppliers and vendors to deal with. 4Micro will – as your trusted outsourced IT Manager – become the relationship manager and coordinator of relationship management with these external parties. We’ll bring our experience in procurement, deal management, and best practice vendor choice and management to your business.

Productivity and Efficiency Lift for your Staff

The ultimate aim – greater productivity with less disruption and outages, combined with the access to cutting-edge solutions and IT consulting that transforms how you work, and how quickly you get work done.

Get back to what you do best – you are the expert at what you do. Trust 4Micro with your IT.

Lets talk about Managed IT Services for your Business: