What we support
Most Microsoft 365 work here is day-to-day: mail that stopped, a licence that expired, Teams that will not join, SharePoint permissions that broke, or a new starter who needs access today.
- Exchange Online / Outlook and shared mailboxes
- Teams meetings, channels, day-to-day collaboration
- SharePoint and OneDrive sharing, sync and access fixes
- User onboarding/offboarding, licenses, MFA prompts that lock people out
This is admin and helpdesk on a fixed-fee model. Board cyber programmes are out of scope on this page.
Who it's for
Companies of about 5–40 staff (larger OK when the same model still works):
- Accounting and bookkeeping practices
- Legal practices
- Medical / allied health practices
- Construction — office + site coordination
- Business consulting and professional services
We don't invent case studies. If you want references, ask on the call. We also don't prospect other MSPs.
What's included
Break/fix for mail, Teams, SharePoint, browsers, and common SaaS around M365.
Senior people on the phone who already know your tenant.
Users, licenses, groups, MFA hygiene, and the settings that keep the tenant tidy.
Light Intune and device basics only when they help day-to-day support.
Exchange Online / Outlook and shared mailboxes.
Teams, SharePoint and OneDrive sharing, sync and access fixes.
Fixed-fee ongoing admin and helpdesk. Migrations are covered on the email migration page.
Scope agreed up front.
Migrations
Email and file moves into Microsoft 365 (from Google Workspace, on-prem, IMAP, and similar) are project work — quoted separately so fixed-fee support stays clear.
See email migration services for the dedicated migration page.
FAQ
Do we have to use Intune?
No. Intune helps some teams; others just need solid M365 admin and helpdesk. We'll recommend only what you need.
What about Macs?
Yes — macOS users on Microsoft 365 are in scope for day-to-day support alongside Windows.
We still use Google Workspace for some things
Fine. Mixed environments are common. We support the Microsoft 365 side and can help plan a clean migration later if you want one.
Is this Essential Eight / compliance consulting?
No. This page is fixed-fee M365 admin and helpdesk. Deeper Essential Eight work is a separate conversation if you need it.
Talk about Microsoft 365 support
Book a 15-minute M365 intro call. Migrations get a separate project quote.
Related: managed IT, remote IT support, IT support for companies.